Wishes and Waves Travel LLC (“we,” “us,” “our” or the “Company”) is a travel agency that services individual client travel needs through various travel-related offerings and services (the “Services”). We created this privacy policy (“Privacy Policy”) because we know that you care about how information you provide to us is used and shared. In order to deliver our Services to you, it is necessary for us to collect and use your Personal Information.

This Privacy Policy explains the conditions under which and the purposes for which we collect and use your Personal Data in connection with the provision of our Services and through your use of our Company websites (“Site(s)”) may share or disclose your Personal Data to third parties, as well the choices and means, if any, we offer you for limiting the use and disclosure of your Personal Information.

We will not use or share your Personal Information except as described in this Privacy Policy. This Privacy Policy was last updated on August 15, 2020

INFORMATION WE COLLECT

We collect Personal Information and that of your travel companions, that is provided to us either directly by you or travel companion, in order to provide you with the Services you have requested and typically consists of your full legal name, email address, mailing address, telephone number and credit card number or other payment information. We may also collect other Personal Information in order to assist you with your travel plans, including but not limited to, passport number, driver’s license or other government-issued identification numbers, date of birth, gender, arrival and departure locations and times, airline, hotel or car rental frequent loyalty numbers, known traveler and global entry number, and other related travel information.about you when you use our Site(s) or in providing our Services to you. “Personal Data” consists of any information that relates to you and/or information from which you can be identified, directly or indirectly. For example, information which identifies you may consist of your name, address, telephone number, photographs, location data, an online identifier (e.g. cookies identifiers and your IP address).

We Collect Through Automatic Data Collection Technologies. We collect other information “Technical Information”, such as your IP address, search terms, and site pages you visit while on our Site, whenever you visit our Site, use our services, or view our online advertisements. The technologies we use for this automatic data collection may include cookies and log data.

HOW WE USE YOUR INFORMATION

We only use personally identifiable data for the purpose or service that it has been submitted. Your personally identifiable information is not publicly accessible and is only accessed by Wishes and Waves Travel when there is reason to do so (i.e. responding to your inquiry or handing your booking).

We may also use your personal data for marketing purposes, to send you information on new or existing products and services, special offers which may include contacting you by email, telephone or mail. You will not be sent any unlawful marketing or spam.

We will always work to fully protect your rights and comply with our obligations under the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and you will always have the opportunity to opt-out or manage your preferences. To unsubscribe from an e-newsletter, or update your preferences, you can follow the prompts that are published at the end of each newsletter or you can reply to the newsletter asking to be unsubscribed.

When you make a travel inquiry and provide your email address to Wishes and Waves Travel, your contact details may be retained. These details are captured securely. You have the right to direct us to cease further contact or to destroy the personal information we have collected about you.

In order to process bookings, Wishes and Waves Travel is required to collect certain personal details from you. We have a lawful basis to retain personal information when bookings are made. These details will usually include the names and addresses of party members along with passport details, credit card or other payment details and special requirements such as those relating to any disability or medical condition that may affect your travel arrangements. We take full responsibility for ensuring that proper security measures are in place to protect your information. Personal booking information is captured securely and will not be stored for longer than necessary. We may, therefore, delete your personal information after a reasonable and responsible period of time.

Personal and insurance information will be collected from all clients at the onset of your travel inquiry. Once you have traveled, you may be asked to review your tour on trusted review websites or we may share these reviews with trusted review websites on your behalf.

Cookies

We employ cookie technology to help visitors and customers move faster through our site. When you sign on to our Web site or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information that is sent by a Web site and stored on your hard drive or temporarily in your computer’s memory.

Security

The personally identifiable information we collect about you is stored in on a secure third-party site. You can find their privacy policy here.

Comments and Questions

If you have any questions, comments or concerns about our Privacy Policy, please contact us.